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Live Chat Equals
Higher Conversion
Instant Connections, Lasting Relationships
Connect with your website visitors during high-stakes situations. Whether they’re searching for specific items or hesitating at checkout, you can chat with them to ensure they get exactly what they’re looking for – as if you are right in front of them.
BETTER EXPERIENCES START HERE
INCREASE YOUR WEBSITE CONVERSION WITH LIVE CHAT
Nothing is more frustrating than pushing visitors to your website that generates few conversions. With our 24/7 website customer service you can turn your website into a lead generating machine.
01
Expand the Conversation
Nothing impacts your website visitor more than being able to seek out immediate help 24/7. Besides helping the visitor navigate and use the website our agents help them schedule appointment or purchase.
02
Engage without Friction
Our agents will start the conversation then transfer that qualified potential customer in real time to your sales team or front desk. Why make the customer wait, when you can reduce the obstacles to purchasing?
03
Work Smarter, Not Harder
Streamline the website visitors experience and decrease your lost opportunities by proactively engaging every website visitor with 24/7 website customer service.
Get the results that matter for your business
Solutions for Law Firms, Medical, Real Estate, Plumber, Roofer, and More
Marketing
Increase your ROI by improving your conversion
Sales
Decrease the lost sales while delivering 24/7 customer support
Customer care
Improve visitors experience by delivering unmatched support
Design and scale conversations
Do you enjoy getting email leads, phone call leads that are not qualified or looking for a service/product that you don't offer? Our website customer service agents are the solution to that problem. Our agents will qualify visitors based on your expectations, set proper expectations while delivering a qualified, ready to purchase opportunity.
Measure and improve your conversion
94% to 97% of the new site visitors click away from the website within two minutes. The solution is to start a conversation with the web visitors to guide them on the site, thus generating a sales lead for the business. In the process, Live Operators gather their requirements, and market the websites they are working for from that aspect.
01
Increase Business Availability
keep your business available 24/7. Nearly 95% of new site visitors leave the website within two minutes. But the concept of Live Operators greeting online visitors helps to prolong their stay and ensures an easier cruise.
02
Qualify Website Visitors
Live Operators actually capture leads by qualifying them through targeted and relevant communications. They differentiate between general traffic and actual visitors, retaining only quality customers.
03
Schedule Appointments
Live Operators are well trained to add value to your website by providing you with meeting coordination and appointment scheduling. They are efficient at helping visitors schedule appointments.
OUR CUSTOMER SUCCESS STORIES
Since 2007 the LiveCustomer website customer service agents have generated millions of live chat leads, generating billions of dollars for our customers.
45%
Reduction in call volume
174%
sales increase
75%
increases customer engagement
Turn website visits into sales and customer satisfaction
The LiveCustomer App empowers you with tools and know-how to build customer service experience that highlights your brand.
Enhance your revenue with Live Customer Support
Live Operators greet web visitors, provide Customer Services during their stay, and in the process generate sales leads for businesses. But what do these Customer Services entail? Live Customer Support at Live Customer.us means that our Live Chat Operators increase business availability for the businesses they work for, answer customer’s questions, qualify these customers, schedule appointments, and, to all intents and purposes, act as sales person on websites.
About Us
Finding online success with the CGMIMM platform is easy. We've built the most trusted and complete marketing platform dedicated to the success of our small businesses.
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